The following accessible versions of the self-guided experience are available:
- A mobility self-guided experience option for wheelchair users (the main Barracks building has lift access).
- Neck loops for hearing aid with telecoil (“T” switch). These are compatible with the audio device. Not suitable for visitors with pacemakers.
- An iPad with descriptive text for visitors who are deaf or hard of hearing.
- A descriptive self-guided experience option for visitors who are blind or have low vision.
If you require an accessible version of the self-guided experience, we recommend booking it prior to your visit by calling +61 2 8239 2211 during business hours or by emailing bookings@mhnsw.au. Alternatively, you can inquire when you arrive at the Ticketing desk. Please note that numbers of iPad devices are limited, and subject to availability.
All accessibility equipment is cleaned and sanitised according to NSW Health guidelines.
Access aids
The following access aids are available for free hire:
- wheelchairs
- video magnifiers
If you require an access aid, we recommend booking it prior to your visit by calling 02 8239 2211 during business hours. Alternatively, you can inquire when you arrive at the Ticketing desk. Please note that access aid equipment is limited, and subject to availability.
For visitors with limited mobility
A mobility version of the self-guided experience is available for wheelchair users.
Wheelchair access
Due to the heritage nature of the site, wheelchair users follow a continuous and consistent path through the Hyde Park Barracks.
Wheelchairs are available for free hire. We recommend booking a wheelchair prior to your visit.
Lifts and ramps
There are a number of entrances to the Hyde Park Barracks from Macquarie Street and Prince Albert Road. We recommend entering the Hyde Park Barracks via the main entrance on Macquarie Street.
There is lift access in the main Barracks building. Ramp access is provided across the site where needed to ensure a continuous and consistent path.
For visitors who are blind or have low vision
A descriptive version of the self-guided experience is available for visitors who are blind or have low vision.
Video magnifiers are available for free hire. We recommend booking a video magnifier prior to your visit.
We welcome assistance animals, and a water bowl is available at the rear building.
As part of the experience, there is a tactile model of the Hyde Park Barracks.
For visitors who are deaf or hard of hearing
iPads with descriptive text are available for visitors who are deaf or hard of hearing.
We recommend booking an iPad with descriptive text prior to your visit, as numbers of these devices are limited and they are subject to availability.
For visitors with autism or sensory sensitivities
Tips for a low-sensory visit
Minimise the time you or your family spends in a queue by buying tickets online before your visit.
Some rooms include bright, flickering lights and large scale projections of the ocean which may cause sensory overload, spatial disorientation or motion sickness.
For more information in advance of your visit call 02 8239 2211 during business hours. Alternatively, you can inquire when you arrive at the Ticketing desk.