Making a New Home

The museum is a row of four terrace houses with small rooms and steep, narrow stairs. Visitors who join us on a guided tour will walk up and down about 79 stairs during a typical one-hour tour.

Access aids

For visitors who are able to walk around the ground floor but cannot manage the steep internal and external stairs to the other floors, iPads with images of these areas are available.

Wheelchair access

The museum is not accessible for people with wheelchairs.

Lifts and ramps

There are no lifts or ramps at the museum.

Visitors will be guided through the houses and invited to sit down and handle some objects. A detailed description of the physical spaces will be given in addition to sharing the stories of former residents. We welcome assistance animals, and have water bowls available on request.

Visitors with autism will be provided with an interactive experience and will be offered some objects to handle. Museum visits do not involve bright, flickering or strobe lighting.

When visiting in an attendant role, carers are offered free entry to the museum. Please call Bookings on +61 2 8239 2211 during business hours and to arrange a free carer ticket with paid ticket, or inquire when you arrive at the museum. Please ensure you have your Companion Card or carer card to present on arrival.

There are modern toilets, including accessible toilets, in the building adjacent to the museum. There are no toilets in the museum.